Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade

If I upgrade today do I need to use the new phone instantly or can I wait a while?

Resolved! Name change

I need to change my name on my account as it’s still in my maiden name.

Samsung earpods

I did upgrade on 31st of august and i have been offered £1 samsung earpods and now i have made numerous calls everytime they adviae me to wait 24 to 48 hrs for the code .what can i do to get my code.

Resolved! Stripey scam

I have been scammed out of £4.50 - arising from three premium rate texts that I received. I had been trying to download a NCP app to pay a car parking bill but after selecting what seemed to be the app I ended up with something called stripey that ke...