Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 27 replies
  • 5 kudos

Resolved! Family Discount

My wife and I have 2 sepearate contracts and pay 2 seperate bills for our mobiles, are we eligable for discount?

AJOR69 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Calls from numbers similar to mine

Hello,Every other week I’ll get phone calls from a number which has the same first 8 digits as my O2 mobile number. My iPhone automatically declines all calls from numbers not in my phone book but they are annoying. The last three digits of the phone...

Russell11 by Level 1: Joiner
  • 4 replies
  • 0 kudos

Resolved! Changing phone number

Hi, I wanted to ask a question to see if anyone could me some advice. currently I've got a phone number with my O2 contract that receives tonnes and tonnes of spam phone calls. I will be purchasing a new iPhone later on in the year. I was wondering i...

Resolved! Spend cap

Please can a £4 spend cap be added to my sim

Shaz1976 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! Wifi calling at sea

Hello there,I have a samsung S10+ on o2 contract and I work offshore on the oil rigs.When I am at home onshore my wifi calling is working perfectly.When I come offshore to work there is no reception at all but we have really good wifi connection with...

MLM by Level 1: Joiner
  • 1 replies
  • 0 kudos

Need a new phone

Im not yet due an upgrade until jan 2021 but my phone has been broken for months so i have been using an old phone. Im happy to stay with use if you can offer me the right deal if not i have found one with another provider. Thank you

Jade18 by Level 1: Joiner
  • 4 replies
  • 0 kudos


Hello, I have a iPhone contract already with o2 but I’ve recently taken out a iPad with cellular, is there any way that I could get the iPad to use my mobile number instead of a new one?

Resolved! New pay month sim only contract

Just activated my new sim however it has now given me a new phone number. I ensured I gave o2 a PAC Number to ensure I kept my previous phone number, however I have just called my partners mobile and it’s showing up as a new mobile number. He then tr...

Hga by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Moving abroad -what are my options?

Hi, I’m moving abroad and want to know what my options are for finishing my contract and possibly keeping my device

NickEagle by Level 1: Joiner
  • 1 replies
  • 0 kudos