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on 28-01-2024 15:23
Hi I have a pay monthly service and I had a 12 months contract. It is suppose to end today that is 28th January. My app still shows that I have to pay. What is to be done since I have moved back to my home country and it doesn't make sense for me to keep this number anymore
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on 28-01-2024 15:31
You need to cancel.
Guide: Cancelling Your Contract
Guide: How to find help & contact O2
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on 28-01-2024 15:31
You need to cancel.
Guide: Cancelling Your Contract
Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-01-2024 15:32
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on 28-01-2024 15:32
So you didnt contact o2 to cancel your contract and didnt read the terms which state after the minimum term it goes into a monthly contract.
You need to call o2 and request cancellation of the contract, all the details can be found here Guide: Cancelling Your Contract
You will need to use Skype to contact them Guide: A Guide to Skype and call +44 800 902 0217
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

