Solved: Contract

Kirad1234 · ‎29-01-2021

Upon delivery of starting a new contract with being with o2 for years, do o2 ask for photo id when phone is getting delivered?

MI5 · ‎29-01-2021

@Kirad1234

No, all deliveries are currently contactless.

The courier will leave it on your doorstep and stand back, then take a photo when you answer the door as proof of delivery.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-01-2021

@Kirad1234

No, all deliveries are currently contactless.

The courier will leave it on your doorstep and stand back, then take a photo when you answer the door as proof of delivery.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kirad1234 · ‎29-01-2021

Ahh thank you so much, my mum is with them and has never been asked for photo id so I wasn’t sure if it all had changed, thanks

MI5 · ‎29-01-2021

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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