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Contract phone

Lee41
Level 1: Joiner
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‎29-07-2024 16:25

‎29-07-2024 16:25

I was ordering a handset and paid the deposit required and then on the next screen it just went blank so I don’t know if the phone is on the way or not but the money has been taken from my bank and I can’t see any order history when I sign into the account 

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MI5
Level 94: Supreme
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‎29-07-2024 16:27

‎29-07-2024 16:27

@Lee41 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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