on 23-01-2020 04:54
Solved! Go to Solution.
on 23-01-2020 06:15
on 23-01-2020 06:15
@Charl Once your Refresh contract ends you only pay for the air time, which will continue on a one month rolling contract until you cancel. If you're happy with your phone and don't want to upgrade, you might want to look at a sim only contract, which may offer better air time options than you have now. If you do want a new phone, you can see your upgrade options on your MyO2 page, or call customer service on 202 from your phone and choose the 'Thinking of Leaving' option.
These links should explain everything you need to know about Refresh, but if there's something you don't understand, come back and ask another question.
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
on 23-01-2020 06:15
on 23-01-2020 06:15
@Charl Once your Refresh contract ends you only pay for the air time, which will continue on a one month rolling contract until you cancel. If you're happy with your phone and don't want to upgrade, you might want to look at a sim only contract, which may offer better air time options than you have now. If you do want a new phone, you can see your upgrade options on your MyO2 page, or call customer service on 202 from your phone and choose the 'Thinking of Leaving' option.
These links should explain everything you need to know about Refresh, but if there's something you don't understand, come back and ask another question.
https://community.o2.co.uk/t5/How-to-Guides/How-does-O2-Refresh-work/ba-p/1014093
on 23-01-2020 06:37
on 23-01-2020 06:37
How to cancel your contract here Guide: Cancelling Your Contract if you wish to move network.