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Transfer SIM to SIM Only Deal

JoshG97
Level 1: Joiner
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I'm now out of my previous contract with O2, and have found a cheaper SIM only deal with O2. How do I transfer my existing number to this, and ensure I don't continue paying the one I'm now out of contract on?

 

I tried calling them but it was no help, and the person didn't seem to understand what I was asking for. Thanks!

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MI5
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@JoshG97 

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
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MI5
Level 94: Supreme
  • 153907 Posts
  • 657 Topics
  • 29392 Solutions
Registered:

@JoshG97 

Use USwitch

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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nickw
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Just seen this as I want to change, unfortunatley the smallest option is 32Gb at £8 per month. Think i will go to Lebara.

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pgn
Level 78: King of Kings
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Always pays to compare deals, @nickw - good luck!

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MI5
Level 94: Supreme
  • 153907 Posts
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Upgrades currently not working anyway @nickw 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
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