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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 238492 Views
  • 2 replies
  • 2 kudos

Resolved! Promise to pay

I want to pay my bill on Friday but have my restrictions lifted just till Friday

Mbennie by • Level 1: Joiner
  • 1649 Views
  • 2 replies
  • 0 kudos

Signal boost

Hi, my problem is lack of signal in my home. I've been ill for 7 months,I've got heart problems, psoriatic arthritis and fibromyalgia plus others so I'm at home 99% of the time. After speaking to O2 a number of times with no results I bought an O2 bo...

Duped by • Level 1: Joiner
  • 2573 Views
  • 5 replies
  • 1 kudos

Resolved! Tablet and contract

I have a sim only for my phone as paid my phone off. Can I use the this sim for 2 devices so I don’t need to get another sim contract. 20gb is more then enough for 2 devices.

Casey by • Level 1: Joiner
  • 1781 Views
  • 5 replies
  • 0 kudos

Resolved! Speed

Hi, for the 100GB 18 month Pay Monthly SIM only plan, could someone please confirm what the data speeds are with regards to fair use? I came across this document linked on the Fair Use Policy pages: https://www.o2.co.uk/sites/default/files/2017-07/tr...

Lewis14 by • Level 1: Joiner
  • 1902 Views
  • 5 replies
  • 0 kudos

Resolved! End of Contract

Hi, my contract is ending at the beginning of January and my last bill has just come through. I plan on switching network and understand I just need to request a PAC code to do this. My question is now that I have received my last bill, if I request ...

MrToeKnee by • Level 1: Joiner
  • 2756 Views
  • 2 replies
  • 0 kudos

Resolved! Pay monthly

I got a text message from this number: +447935051354O2:We are unable to process your latest bill. In order to avoid disconnection, Update your o2 account billing via o2-net.work-monthly-ref006.co.uk/billO2...The link takes me to fill in all my detail...

Nadia by • Level 1: Joiner
  • 4618 Views
  • 8 replies
  • 0 kudos

Resolved! Bank statement Ref:

Hello, I recently paid 02 a one off payment to settle an account early but am struggling to identify the payment from my bank. could this be it : POS - 4658 26AUG19 , OOP3G1487QFZY , 2079775201 GB - 58.93 Thanks

Call cut off

Is anyone else having calls cut off after 15 minutes.

Grant1 by • Level 1: Joiner
  • 4761 Views
  • 6 replies
  • 1 kudos

Annual device%20plan%20statement%20looks%20wr

My statement has just arrived and the mobile number at the top isn’t mine. Also the indicated monthly payment amounts are wrong! Do I have someone else’s statement?

JMM by • Level 1: Joiner
  • 1726 Views
  • 4 replies
  • 0 kudos
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