Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

No Sim Came With Phone

Unless it got thrown out by mistake, there is no sim for my Galaxy A10 which was bought as a Christmas gift. Is there an easy way to request a new sim online, or do I have to go through phoning customer service? Thanks in advance for any help. George...

Could you please remove the age content restrictions on my account

Age content restrictions

How to switch from uswitch

My daughter's phone was for upgrade. I purchased one for her (pay monthly deal) from uswitch and she had already put her old sim and it's working. My question is. What do I do now and how I switch her old deal to the new one?

My 4g isn't working abroad with roaming turned on - why is this

My 4 g isn’t working abroad with roaming turned on - why is this

Resolved! Discount

I have just upgraded and purchased a new phone, can I get discount on air time by using my defence Discount service card

Resolved! Need to help my elderly father

Hi everyone! My dad is in his late 70s and got his phone stolen on Sunday. I put a block on his number so whoever stole it couldn’t make calls. He’s not very well at the moment so can’t go into the store, but wants A new SIM card to put into an old p...

Resolved! Boostbox

I have bought an O2 boostbox, as I have no signal at home. How do I go about registering/setting this up

Resolved! Close my account

My contract is up for renewal at the end of Jan. Do I need to notify O2 that I am going to close my account?

Text message 27 Dec 19

I received a text message from 07707514415 claiming to be fro O2 informing me that there was a problem with my bill and click on the link to solve it. Was this really from O2 or was it a scam?;

Payment problem

Got a text stating problem with account and contains a link. Anyone I can report this to

O2

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