Contacting O2 online chat thing

[MichelleF]

Hi Good Morning

How do I chat with O2 in there online thing

O2 has switched off my phone and I can’t call or use Skype or internet when out on the street I am a female stuck in a foreign country by myself with no other way of getting in touch with anyone

I am really stressed about this

Stuck here due to Covid 19

Any advise will help

[madasaf1sh · Accepted solution]

@MichelleF

You can contact o2 online using the online chat between 8am and 6pm UK time, by going to https://www.o2.co.uk/contactus and if and when an agent is available.

You can also find a wifi hotspot in a hotel or coffee shop and use Skype on your handset or laptop by calling the Payment support team 0800 902 0217 again from 8am.