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kirstylee
Level 1: Joiner
  • 3 Posts
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How can I get ride off one Contract as I thought It was a upgrade
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jonsie
Level 94: Supreme
  • 93253 Posts
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Check in My O2 to see if you have two contracts

If you do then call customer service to ask them to migrate your number to the new contract

That will end the old contract

Guide: Coronavirus Community Help and Support 

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Message 3 of 5
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kirstylee
Level 1: Joiner
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I don't no if the phone i got to day is a upgrade or not can uou help me please
Message 2 of 5
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jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

Check in My O2 to see if you have two contracts

If you do then call customer service to ask them to migrate your number to the new contract

That will end the old contract

Guide: Coronavirus Community Help and Support 

Message 3 of 5
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kirstylee
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Why haven't my old contract stop after i got told it would be
Message 4 of 5
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gmarkj
Level 66: Unequalled
  • 12101 Posts
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Registered:
We don't know @kirstylee.
You would need to call customer services again and ask them.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 5 of 5
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