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Level 1: Joiner
Posts: 1
Registered: ‎18-10-2019
Accepted Solution

Click and collect

Hi, I’ve ordered an iPhone XR at around midday today and contacted o2 and have done my credit check. I have to collect my phone this weekend due to where a live and I still have received a confirmation email. How long does it usually take for your phone to be dispatched?
Posts: 93,130
Topics: 751
Registered: ‎14-01-2013

Re: Click and collect


Until you get a confirmation email you won't be getting your phone. You could ring the shop tomorrow and see if its in but I doubt it

Info here https://www.o2.co.uk/help/phones-sims-and-devices/collection-and-delivery#section1 

*The Game Is On*

Posts: 109,139
Topics: 561
Solutions: 14,437
Registered: ‎04-04-2012

Re: Click and collect


Dispatch emails are usually sent out until around 7.00pm.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)