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Claiming Galaxy Buds+

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MarleyMoaty
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on ‎25-06-2020 10:31

on ‎25-06-2020 10:31

Hey, new to all this so look for advice please. I upgraded this week to a Samsung S20+5G. Advertised with it on 02 and with it came a flyer for the free set of buds. I have followed the instructions to claim them through the Samsung Members App but I aporently don't qualify as I have not reordered within certain dates. The flyer clearly states "purchase an S20+5G from O2 between 04/06/20 - 01/07/20". Any help would really be appreciated.
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MarleyMoaty
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on ‎25-06-2020 11:33

on ‎25-06-2020 11:33

Thank you so much, this info has really helped and I have been able to complete the claim.
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MI5
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on ‎25-06-2020 11:35

on ‎25-06-2020 11:35

@MarleyMoaty 

It is not for pre-orders.

The link I gave you is the new link for newly pruchased devices.

Glad you got it sorted with the new link in the end.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MarleyMoaty
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on ‎25-06-2020 11:41

on ‎25-06-2020 11:41

Yea it worked in a different browser, clicking on it took me through to the original claim. Its sorted and thats the most important thing. Thank you for all your help
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madasaf1sh
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on ‎25-06-2020 11:47

on ‎25-06-2020 11:47

Glad it worked and enjoy your Galaxy Buds when they arrive 🙂
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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on ‎25-06-2020 12:10

on ‎25-06-2020 12:10

You're welcome @MarleyMoaty 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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