Solved: Claim

Darcy800 · ‎17-04-2018

When I make an insurance claim, does the cost get added to my next bill? Or do I have to pay in the store ?

MI5 · ‎17-04-2018

Some O2 help here https://www.o2.co.uk/shop/services/mobile-insurance
and a previous thread here https://community.o2.co.uk/t5/Other-Products-and-Services/Insurance-Excess-Payment/td-p/1055626
@Darcy800

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie · ‎17-04-2018

It gets added to your next bill if you mean the excess.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-04-2018

Some O2 help here https://www.o2.co.uk/shop/services/mobile-insurance
and a previous thread here https://community.o2.co.uk/t5/Other-Products-and-Services/Insurance-Excess-Payment/td-p/1055626
@Darcy800

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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