This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Chat here not working!!

Go to solution
Anonymous
Not applicable

on ‎22-12-2015 08:54

on ‎22-12-2015 08:54

How comes the chat to someone now is not working????

Message 1 of 7
1,300 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Cleoriff
Level 94: Supreme
  • 123072 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

‎22-12-2015 09:02 - edited ‎22-12-2015 09:02

‎22-12-2015 09:02 - edited ‎22-12-2015 09:02

Hi @Anonymous

Not sure. I have just tried and it's working for me? You could try phoning customer services. This is a good time to speak to someone..http://www.o2.co.uk/contactus

Or if it is a general non account based query we maybe could advise from this forum

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 7
1,295 Views
0 Kudos
6 REPLIES 6

Go to solution
Cleoriff
Level 94: Supreme
  • 123072 Posts
  • 826 Topics
  • 7472 Solutions
Registered:

‎22-12-2015 09:02 - edited ‎22-12-2015 09:02

‎22-12-2015 09:02 - edited ‎22-12-2015 09:02

Hi @Anonymous

Not sure. I have just tried and it's working for me? You could try phoning customer services. This is a good time to speak to someone..http://www.o2.co.uk/contactus

Or if it is a general non account based query we maybe could advise from this forum

Veritas Numquam Perit

Girl in a jacket
Message 2 of 7
1,296 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
  • 144627 Posts
  • 634 Topics
  • 27729 Solutions
Registered:

on ‎22-12-2015 09:18

on ‎22-12-2015 09:18

Working OK for me too.
Try a different browser or call as suggested above.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 7
1,289 Views
0 Kudos

Go to solution
Curr946
Level 26: Upbeat
In response to MI5
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:

on ‎22-12-2015 11:48

on ‎22-12-2015 11:48

They are all away to the xmas party tongue

Na, probably a browser issue. Try clearing your history and cookies.
Current Phone: Sony Xperia XZ Premium
Message 4 of 7
1,222 Views
0 Kudos

Go to solution
gindygoo
Level 25: Hard Hitter
  • 1340 Posts
  • 59 Topics
  • 27 Solutions
Registered:

on ‎22-12-2015 11:55

on ‎22-12-2015 11:55

Maybe try a different browser, chrome/Firefox.
Message 5 of 7
1,217 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to gindygoo
  • 144627 Posts
  • 634 Topics
  • 27729 Solutions
Registered:

on ‎22-12-2015 12:20

on ‎22-12-2015 12:20

Yup...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 7
1,204 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

on ‎22-12-2015 12:35

on ‎22-12-2015 12:35

Try the mobile link, always seems to work when other links are busy.

http://www.o2.co.uk/mobile/chatnow

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 7 of 7
1,202 Views
0 Kudos
Top Kudoed Authors
View All
Top