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Charges to Phone Bill

Jack_hudson
Level 1: Joiner
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I want to stop anything being able to charge to my phone bill. Currently some unkown third party is charging for amazon prime on my amazon account to my phone bill, so technically im paying for my own amazon prime but have no way to stop it. I tried contacting o2 before to find out what is causing the charges as it just says "3rd party" but you guys didnt provide me with an answer. SO i want to disable any charges to my bill

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madasaf1sh
Level 77: Grand Master
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@Jack_hudson 

 

Have you spoken to Amazon support at all, as the only people who would charge you for Amazon is Amazon, so would be the first place I would try...  Also you might be able to change the payment method in your Amazon account account..


Also check this guide Guide: Adding and removing O2 Extras  

 

Also note Amazon will terminate any Prime Benefits that you have, and its instant..m

 

You need to contact o2 and ask them to put a charge to mobile bar on your handset full details are Guide: O2 BARs 

 

Contact details are here Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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