Charges after using a PAC code with a different provider

[JakeH98]

I have been charged by direct debit after ending my contract and using a new provider. How can I get this money back if possible? My contract had ended and PAC code was requested and used within the time frame.

[MI5 · Accepted solution]

@JakeH98 

You always have a final bill to pay.

[JakeH98]

Thanks, Do You think I can happily cancel my direct debit from now then or wait until next month?

[MI5]

@JakeH98 

I wouldn't cancel it yet as it's easier to get money back (should it be taken) than to fight a non payment.

If there is nothing due to be paid, the DD won't be called for anyway.