cancel
Showing results for 
Search instead for 
Did you mean: 

Charged more on Pay Monthly

Anonymous
Not applicable

Just wondering why I was billed £16.40 when Im usualy billed £16.

I checked on my O2 login and the only difference was it said I was charged 33p for a text, even though I get unlimited texts and havnt sent any picture messages.

Message 1 of 2
1,068 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143426 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
It's the cost of one mms so you must have sent one accidentally
http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
1,063 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143426 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
It's the cost of one mms so you must have sent one accidentally
http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
1,064 Views