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Charged more on Pay Monthly

Anonymous
Not applicable

Just wondering why I was billed £16.40 when Im usualy billed £16.

I checked on my O2 login and the only difference was it said I was charged 33p for a text, even though I get unlimited texts and havnt sent any picture messages.

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MI5
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It's the cost of one mms so you must have sent one accidentally
http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149394 Posts
  • 641 Topics
  • 28495 Solutions
Registered:
It's the cost of one mms so you must have sent one accidentally
http://community.o2.co.uk/t5/Other-Products-Services/Accidental-MMS-Sending-and-How-to-Avoid-it/td-p...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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