Solved: Charged for Bolton twice

Hollielewis1 · ‎04-04-2022

Hi, I’ve been changed for Disney plus twice on my account for this months bill my airtime is usual £24 and it has gone up to £40. Disney plus is only £7.99 a month, so if I was to use it out side of my o2 contract I would only be paying £32.99 there for I would like to remove Disney plus from being linked to my o2 account as it is costing me a lot more than necessary. How do I go about this? Thank you, hollie

MI5 · ‎04-04-2022

@Hollielewis1

Guide here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-04-2022

@Hollielewis1

Guide here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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