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Charged £4.73 for no reason

Anonymous
Not applicable
i have recently just started an O2 contract and when looking at my data usage I seem to have already incurred an extra charge of £4.73 for a group message I sent out telling people of my new number? There were no images, no emoticons, just a simple message. Why have I been charged so much for this? I'm supposed to have unlimited sms messages.
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
I pay for unlimited text messages, when I send out a group message with text in it I expect my unlimited messages in text to cover that.

Unfortunately your expectations don't match the T&C's which you should always read before making assumptions.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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