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trouble sending and receiving txts

Anonymous
Not applicable

I'm having a few problems sending txts.

They don't send straight away. They appear with an envelope and timer in the top right hand corner of the screen.

Also not able to receive txts, I'm receiving them nearly half a day or a whole day later after someone has txt me.

My inbox is not full and I have plenty of credit even tho I'm on pay as you go.

Signal is 2 out of 5 bars.

Phone becomes hot on the back a lot and battery doesn't last long so not sure if that has anything to do with it.

Hopeing some one can help!? 

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MI5
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What phone are we talking about?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 18
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Cleoriff
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Have you got the correct message centre number for your phone?

Open messages, settings and type in the message centre number :
Pay Monthly   +447802000332
Pay & Go       +447802092035

Veritas Numquam Perit

Girl in a jacket
Message 3 of 18
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Anonymous
Not applicable

Faulty sim or faulty phone. 

 

Have you you tried your sim in another phone to rule out a faulty SIM card 

Message 4 of 18
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MI5
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Just simply removing and replacing the sim may help, but I'm worried about the heating issue here as an underlying factor......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 18
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Cleoriff
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Maybe look at a new battery?....(if overheating)

Veritas Numquam Perit

Girl in a jacket
Message 6 of 18
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MI5
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It's the cause of overheating though....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 18
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Cleoriff
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@MI5 wrote:
It's the cause of overheating though....?

Send it to you...you will sort it out...:smileywink:

Veritas Numquam Perit

Girl in a jacket
Message 8 of 18
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MI5
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Lol. Or just come back so we can ask some more questions wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 18
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Bambino
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If the OP doesn't come back to tell us what phone it is, we won't even know if they have a phone with a removable battery.

I DO NOT WORK FOR O2



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Message 10 of 18
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