Charge To Mobile

[Elihearts]

Howdi Folks. 

I have been with O2 for about 8 months, I am moving from H3G over slowly as each contract comes up. 

This week, I decided to setup Charge To Mobile for my 2 subs that I pay monthly. 

- Youtube Premium £12.99

- Goole One 2TB Cloud Storage £7.99

Subs are managed via the Google Play store (Subs being subscriptions)

Yesterday the payment failed for YT Premium. I check and retry - It fails with O2. 

I check my O2 - No issues with outstanding payments. 

Additional charges on bill set to £30 (Above what would be the combined cost of those 2 subs)

Charge To Mobile set to allowed. (IE No Bars) 

To prove it working, I went and bought a £1.09 app via O2 Charge To Mobile. 

It worked

I refunded and bought the app via my Google Play store credit instead (As it was a useful app)

Why wont it work for YT Premium but will for a small app? 

Am I missing something? I know about the £40 per transaction and £240 per month but it seems so odd. 

[Dave-O2]

Thanks @Strider2323 

Please drop me a PM with your mobile number and a screenshot of the error message and i'll pass this along 👍