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Changing to pay as you go

Debs64
Level 1: Joiner
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on ‎17-11-2025 19:46

on ‎17-11-2025 19:46

I am paying too much on pay monthly and want to change to pay as you go.  Device is paid for.  Chat person taking too long to help, saying check other deals.

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TallTrees
Level 53: Renowned
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‎17-11-2025 19:54 - edited ‎17-11-2025 20:00

‎17-11-2025 19:54 - edited ‎17-11-2025 20:00

Hi there @Debs64 

If your airtime contract is up, good idea look around.  Lots of good deals.  Careful to keep your number read this guide take your time 

Guide: Cancelling Your Contract 

PS ...Always check coverage in your area



HAPPINESS IS BEE SHAPED

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MI5
Level 94: Supreme
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on ‎17-11-2025 20:13

on ‎17-11-2025 20:13

@Debs64 

Do not cancel as you risk losing your number.

Pop in store with photo ID and they will swap you over whilst you wait.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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