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Changing tariff

DC8
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I am currently on a Sim only, 40GB data pm, 18 month contract. An O2 email sent on 6th April advertised upgrading to a 50GB tariff for an extra £5 and that "You’re free to move your data down (or up) each month and there’s even tips below to make your data go further."

Clicking through the link on this email for this offer and there appears a message contradicting the email..."You can change to any of the following tariffs. It won’t affect the length of your contract but once you’ve changed you may not able to move back to your previous tariff or any extras that were connected to that tariff."

I'd like to upgrade the tariff for 2 or 3 months & then return to my original tariff - does anyone know if this is possible?

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MI5
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Mine wasn't due until July, but again, no fees.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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DC8
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My data renewed today - if I upgraded to the 100GB, would I still be charged for this month's (40GB) data?
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MI5
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@DC8 

No, the change will take effect on your next bill for billing purposes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 17
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jonsie
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No you will pay the new tariff on your normal billing date with a slight adjustment either up or down depending on what you pay now.

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DC8
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Good news! Thanks Jonsie & MI5 - your help is much appreciated 👏🏻👍🏻You've saved me a few bob 🙂
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jonsie
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MI5
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Good to hear mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 17 of 17
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