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Changing tariff

DC8
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I am currently on a Sim only, 40GB data pm, 18 month contract. An O2 email sent on 6th April advertised upgrading to a 50GB tariff for an extra £5 and that "You’re free to move your data down (or up) each month and there’s even tips below to make your data go further."

Clicking through the link on this email for this offer and there appears a message contradicting the email..."You can change to any of the following tariffs. It won’t affect the length of your contract but once you’ve changed you may not able to move back to your previous tariff or any extras that were connected to that tariff."

I'd like to upgrade the tariff for 2 or 3 months & then return to my original tariff - does anyone know if this is possible?

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DC8
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Good news! Thanks Jonsie & MI5 - your help is much appreciated 👏🏻👍🏻You've saved me a few bob 🙂

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Cleoriff
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@DC8 

ONLY if your previous tariff remains available.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 17
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DC8
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Thanks for the info!
Message 3 of 17
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jonsie
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@DC8 

Upgrade now through My O2 and get a 12 month sim only for 100GB at a cost of £20 and get 6 months Disney + free.

I did that last week

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DC8
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Hi Jonsie, When I access my account & go to 'change tariff', I'm only given 2 options: I can upgrade to 50GB or downgrade to 40GB. If I were able to get 100GB pm, I would definitely go for it but I'm not being given that choice! 😕
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MI5
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@DC8 

Look under upgrades not tariff change.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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DC8
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Hi MI5 & Jonsie, Thanks to you both for replying so quickly! I wouldn't have to wait until my contract ends (in December) before upgrading to the 100GB pm? I don't want to get hit with any additional charges...
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MI5
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You should be able to upgrade a simo at any time but the upgrade path will confirm if charges are due.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 9 of 17
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jonsie
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I still had 12 months to run on my sim only when I upgraded to this tariff. No extra charges at all.

Message 10 of 17
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