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Changing payment card

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Anonymous
Not applicable

on ‎04-07-2014 14:23

on ‎04-07-2014 14:23

My father set up a contract for me and now i cant seem to change the payment details into my name. If i try to click on change payment details it seems as if i can only pay by a card which is in his name as it wont let me change the card holder name, is there any way in which i will be able to set up a payment that isnt in his name or will i have to just keep paying him so he can pay for my contract?

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MI5
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on ‎04-07-2014 14:26

on ‎04-07-2014 14:26

You should be able to change the payment method by calling CS but you are unable to change the account name details so that will have to remain in your Fathers details unless you cancel the account and start over with your own.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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on ‎04-07-2014 14:24

on ‎04-07-2014 14:24

Ring 202 to change these bank details.
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jonsie
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on ‎04-07-2014 14:26

on ‎04-07-2014 14:26

Your father will need to be present if the account is in his name.

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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎04-07-2014 14:26

on ‎04-07-2014 14:26

You should be able to change the payment method by calling CS but you are unable to change the account name details so that will have to remain in your Fathers details unless you cancel the account and start over with your own.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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