Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! New 4G Sim

I have just upgraded and changed my 02 contract to a sim only. At the moment I have an iPhone 5, but hope to buy an iPhone 6 in a couple of months. When I receive my 4G sim should I install it in my 5 or wait? Also, if I install it in my current phon...

Resolved! Micro SIM to Nano SIM?

When I got my Nexus 4 I just went into an O2 shop to swap my normal SIM for a micro SIM. Is it the same process getting a nano SIM to replace the micro SIM if I get a Galaxy Alpha or Z3 Compact? I've not had a contract phone for a while, I've just be...

Resolved! I phone 6+

Hi, I recently upgraded to I phone 6+, I felt this device was to large & returned it complete still packaged (not opened) recorded delivery 1 day after-O2 I received. They received it this morning....... Does anyone know how long it will be until it ...

Why is customer service so poor

Yet again this morning I have had problems with O2 support over a very simple request.I have a pay monthly sim contract, the phone was lost and my son made other arrangments. I asked if I could transfer an o2 pay and go number to that contract. 1st c...

Resolved! Billed twice after upgrading

Hi guys, I recently brought the new iPhone 6, end of September, and switched my number over from my old one. I have been billed twice this month, one for my old phone and one for the new. I was under the impression that you get billed a month in adva...

Resolved! New phone, no service!

I just upgraded to the iPhone 6 it's been a good couple of hours now and I still have no service, how long does it actually take to transfer my number to my new sim??

Resolved! Sim Boxes

Does anyone know if Sim Boxes are legal in the UK?

Resolved! Don't understand the 'bundle'

Hi! Bought my daughter a pay and go phone through carphone warehouse. Phone £19.95 + £20 bundle with 02. My daughter's balance is 0.00 and it tells me how many texts she has & minutes left til November 3rd. So, has my £20 paid for these 4000 texts an...

Resolved! please help turn off gprs on nokia 113

dunno how i even turned it on but cant figure out how to turn off please helpcheers

Sent Wrong Sim and cut off from the world

My 2 year contract ended yesterday. I was sent a sim card by o2 that was pay as you go. I asked for it to be for my iphone 5 and to remain my number. Today I went to put my sim card in my phone and it is the wrong size...... I just checked my account...

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