on 22-10-2023 07:59
Hi
I am wanting to change ownership of the account holder. The account is in my name but paid from the owners bank. I was wondering how I go about changing it to her. We discussed this in store and where told when it’s been paid by a different owner by name and bank account for a certain amount of time this can be done.
Thankyou
on 22-10-2023 08:13
Changing ownership can't be done as easily as that I'm afraid. You can change the bank the account is paid from but not the owners name. (although I gather the other person is paying for tthe device from her bank?) She would have to take a contract out in her name and go through credit checks.
You are stuck in a loop of being the account holder, until the device is paid off.
More info in this guide.
https://www.o2.co.uk/help/account-and-billing/transfer-of-ownership
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