Changing my mobile number to my previous number

[Trackman]

I have received the O2 sim and have requested that my previous number be installed. I have submitted the PAC # from Virgin but nothing has happend ??

[jonsie · Accepted solution]

Follow this guide

Guide: Migration & porting into O2  

or

it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this