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Changing from a pay monthly phone contract to Sim Only - Best route?

mixer28
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Hi

 

I have come to the end of a 24 month phone contract 

 

The phone is still good, so I want to switch to SIM only monthly contract as it'll save me about £14 a month. 

 

What is the best process/ way to do this - order the new sim only contract, then it will automatically stop my existing contract?

 

Many thanks

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madasaf1sh
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@mixer28 

 

Best way to do this is to go to the likes of uSwitch or Moneysupermarket, and then select one of the o2 Sim Only Plans, then follow it through to the o2 website and do it as an upgrade. I think @Enlli and @MI5 have done it this way and can offer some additional advice


If you do it any other way your old contract will continue until you cancel with o2...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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@mixer28 

Yes, definitely use uswitch as advised.

https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/

Choose the deal you want

This will automatically redirect you to the O2 website

Just follow the prompts and choose the UPGRADE option

Complete the deal and nothing on your account changes except the tariff at the new cheaper cost

Payment date is the same and your next bill will be at a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff

The change should show in My O2 within 24 hours

Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mixer28
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Thanks, seems that page is empty, it has no sim only deals for o2?

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mixer28
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Thanks. Neither uswitch or money supermarket seem to be showing any Sim only deals for o2?

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madasaf1sh
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@mixer28 

 

Give it a couple of days, as that usually means they are making changes to the offers available, especially if both sites are not showing o2..

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
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MI5
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Probably whilst O2 have their summer sale ongoing.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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