Changed to data plan and no stuck!

[Mjohnson1]

I have used O2 as my mobile provider for years and it’s always been offering me an upgrade, even though I have only ever used sim only contracts.
I decided I would use the offer to purchase an IPad, however it was not made clear that this would also change my sim plan to a data ONLY plan, with no voice calls or answerphone!!!

Is there any way to change the sim tariff back to a n iPhone tariff without having to pay the entire balance off? I have been told not...

I do not use the sim in the IPad, but was planning on using the Wi-fi hotspot on my phone for the iPad or simply Wi-fi.

I am happy to pay extra for the tarrif l, but I really do not want to have to loose my phone number of 10 years to get another sim to use in my phone!

Any help appreciated

[Mjohnson1]

*now

[MI5 · Accepted solution]

@Mjohnson1 

The only way I can think of is to call customer service to get your tariff changed to a normal phone tariff but may come with additional costs. 

[Marjo]

Hi @Mjohnson1 , just wanted to check how you're getting on with this since you last posted? Did you get anything resolved with your SIM in the end?

[Mjohnson1]

No, unfortunately not. It seems I have to pay off the entire device amount of £1300 to change tariff to a non data tariff.
I would never have done this had I known and would have got an additional number for the iPad!