on 01-01-2024 19:12
I have gone back to my maiden name and would like to change it on my account
Solved! Go to Solution.
on 01-01-2024 19:29
on 01-01-2024 19:29
01-01-2024 19:23 - edited 01-01-2024 19:25
01-01-2024 19:23 - edited 01-01-2024 19:25
Hello @BooBoo
Welcome to the o2 Community forum
I think you will need to contact O2 customer services for that change
Here Guide: How to find help & contact O2
This is something you’d need to call O2’s customer service team about
O2 are on social media Facebook Twitter and Instagram
Links here
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)
on 01-01-2024 19:29
on 01-01-2024 19:29
There is additional information here :-
Changing my personal details | Account and Billing | Help & Support | O2
https://www.o2.co.uk/help/account-and-billing/changing-personal-details
on 01-01-2024 19:29
In addition to @TallTrees's advice, the info on Name and other changes is here - it will ask for your phone number first to see if you are on Legacy or newer System 360 payment system at O2's end (360 gives you more self service options from MyO2 Web: https://accounts.o2.co.uk/signin ).
https://www.o2.co.uk/help/account-and-billing/changing-personal-details
Good luck!