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Change of name

BooBoo
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I have gone back to my maiden name and would like to change it on my account

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Oxonian
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TallTrees
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Hello @BooBoo 

Welcome to the o2 Community forum 

I think you will need to contact O2 customer services for that change

Here Guide: How to find help & contact O2 

This is something you’d need to call O2’s customer service team about

O2 are on social media Facebook Twitter and Instagram 

Links here 

You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)



HAPPINESS IS BEE SHAPED

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Oxonian
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pgn
Level 75: Digital Don
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In addition to @TallTrees's advice, the info on Name and other changes is here - it will ask for your phone number first to see if you are on Legacy or newer System 360 payment system at O2's end (360 gives you more self service options from MyO2 Web: https://accounts.o2.co.uk/signin ).

 

https://www.o2.co.uk/help/account-and-billing/changing-personal-details

 

Good luck!

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