Change billing date

[Sophie22]

I would like to change my billing date

[TallTrees · Accepted solution]

Hi @Sophie22  welcome to the o2 Community forum 

You need to contact customer services 

Guide: Coronavirus Community Help and Support 

Best wishes 

[Bambino]

@Sophie22 You need to speak to customer service.
Use the link above or call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.