Solved: Change Spend Cap

Ramila · ‎25-08-2020

How do I change the my spend cap limit please?

Thanks

MI5 · ‎25-08-2020

You need to call O2

Guide: Coronavirus Community Help and Support

http://www.o2.co.uk/contactus

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎25-08-2020

@Ramila

You need to call O2

Guide: Coronavirus Community Help and Support

http://www.o2.co.uk/contactus

Advice from an O2 Guru to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎26-08-2020

Hi @Ramila , welcome to our community.

Let us know how you get on with this, and if you have any additional questions about spend caps or anything else anytime.

O2

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