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Change Name of bank account holder in payment details

neha
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How can I change the Name of the bank account holder in change payment details section?

My phone was bought by my husband but the monthly payments are made by me.

But in payment details, I can see my bank account details but the name of the bank account holder is of my husband's.

 

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MI5
Level 94: Supreme
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@neha 

Your husband will be the account holder for the phone contract, unfortunately, this cannot be changed unless the contract is cancelled and re-taken in your name.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Bambino
Level 77: Grand Master
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@neha  It sounds like you will need to speak to customer service about this. Best time to call is 8-8.30 am to avoid a long wait on hold. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 126854 Posts
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Registered:

@neha 

Your husband will be the account holder for the phone contract, unfortunately, this cannot be changed unless the contract is cancelled and re-taken in your name.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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