Re: Cant order online

Stu2 · ‎02-06-2020

Hi I am trying to order a new phone but cant get past the checkout

Stu2 · ‎02-06-2020

It takes me all the way to accecories but wont let me say I dont want any and wont let me go to checkout anyone else having same problems ?

MI5 · ‎02-06-2020

@Stu2

Try a different browser or in the app or if trying in app, try online etc.

If no good, call upgrades in the morning from 8.00am Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Stu2 · ‎02-06-2020

Hi what do you mean?

Stu2 · ‎02-06-2020

MI5 · ‎02-06-2020

https://www.o2.co.uk/apps/my-o2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nobodyimportan · ‎27-03-2024

I'm having the same problem. It keeps coming, they have an issue there end.

Phoned and spent 30 minutes listening to garbage music before hanging up.

I'm now going to change to EE

madasaf1sh · ‎27-03-2024

@Nobodyimportan

Not sure why you posted to a 4 year old thread...

All the details on how to cancel are here Guide: Cancelling Your Contract

Also did you try the sales team, on 0808 002 0202 as they should be able to help as well

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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