Solved: Cancelling my current package

Dani94 · ‎24-04-2022

Hi, I am due for an upgrade and want to cancel my current package and move to a sun only monthly top up package. I am unsure of how to do this?

MI5 · ‎24-04-2022

@Dani94

Switching from O2 Pay Monthly to Pay As You Go

If you want to switch from a Pay Monthly to Pay As You Go, we can take care of moving your number and even arrange for your new Pay As You Go sim.

Get in touch by calling us on 202, free from your O2 phone, or on 0344 809 0202 from any other phone. We’ll do the rest.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-04-2022

@Dani94

Switching from O2 Pay Monthly to Pay As You Go

If you want to switch from a Pay Monthly to Pay As You Go, we can take care of moving your number and even arrange for your new Pay As You Go sim.

Get in touch by calling us on 202, free from your O2 phone, or on 0344 809 0202 from any other phone. We’ll do the rest.

https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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