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Cancelling contract

perry97
Level 1: Joiner
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on ‎18-08-2024 13:19

on ‎18-08-2024 13:19

Hello, I’m on a sim only contract but no longer need it as I’m living and working abroad. How do I easily cancel? I don’t currently have access to the number as I’m abroad. Thank you

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pgn
Level 79: Lord of the Boards
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on ‎18-08-2024 14:00

on ‎18-08-2024 14:00

All the ways in here, @perry97 - Guide: Cancelling Your Contract 

It will require a call to O2, as you are unable to receive the PAC or STAC as a txt, so do try O2's Social Media channel. DM via X/Twitter usually works for me:

Good luck!

 

|-- O2 Social Media Team via Facebook Messenger
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
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on ‎18-08-2024 20:36

on ‎18-08-2024 20:36

@perry97 

You can use Skype to call O2.

0800 numbers are free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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