Cancelling contract

[Anonymous]

Hey

My dad currently pays my 02 refresh contract. the device plan is £10 per month and airtime is £20 per month. I have 12 months out of 24 left on my contract.

If i wanted to cancel my contract is it true i would just pay the device plan e.g. 12 x 10 or would i have to pay the airtime to?

Thanks

[MI5 · Accepted solution]

Yes, it's true.
Once you pay the device plan you can cancel the airtime for free by giving 30 days notice.

[Cleoriff]

Hi @Anonymous

All info here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/highlight/true#M56526

[Anonymous]

Just to make sure im deffinatly on 02 refresh.

if my bill is split is that it?

[Cleoriff]

---

@Anonymous wrote:

Just to make sure im deffinatly on 02 refresh.

if my bill is split is that it?

---

Yes it is...you are on refresh. Device and Airtime 2 bills

A guide to show you https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

[Anonymous]

So if i went in tomorrow all id have to pay is 120 and i can just straight out cancel my contract and not have to pay anything else?

[MI5]

You'd have to pay 30 days of airtime, as I said above.

[Anonymous]

so more like 140?

(basically the total device plan left plus one months worth of airtime)

[MI5]

Yes, that's correct mate

[MI5]

Although you will be billed separately for the 30 days airtime.