This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Cancelled phone still showing

RussH17
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-12-2023 11:05 - last edited on ‎04-12-2023 11:35 by Community Manager

on ‎04-12-2023 11:05 - last edited on ‎04-12-2023 11:35 by Community Manager

I had a large bill after a holiday.  On logging in and checking, I find that I have my Daughters phone (REMOVED) that was cancelled in September, still showing and being charged.  I need this sorting ASAP please.  Thanks.

Message 1 of 2
157 Views
0 Kudos
1 REPLY 1

Enlli
Level 65: Ultra-cool
  • 6649 Posts
  • 49 Topics
  • 1493 Solutions
Registered:

on ‎04-12-2023 11:18

on ‎04-12-2023 11:18

This is not O2 but a community of customers.

Suggest you contact Payment Management 

team on 0800 902 0217. 

 

The opening times are:

 

Monday to Friday – 8am to 8pm

 

Saturday – 8am to 6pm

 

Sunday – 9am to 6pm

 

Or Message them

 

Facebook (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 they should be able to help you

 

*FLAGGED for phone number

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
149 Views
0 Kudos
Top Kudoed Authors
View All
Top