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Cancelled phone still showing

RussH17
Level 1: Joiner
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on ‎04-12-2023 11:05 - last edited on ‎04-12-2023 11:35 by Community Manager

on ‎04-12-2023 11:05 - last edited on ‎04-12-2023 11:35 by Community Manager

I had a large bill after a holiday.  On logging in and checking, I find that I have my Daughters phone (REMOVED) that was cancelled in September, still showing and being charged.  I need this sorting ASAP please.  Thanks.

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Enlli
Level 68: Extraordinaire
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on ‎04-12-2023 11:18

on ‎04-12-2023 11:18

This is not O2 but a community of customers.

Suggest you contact Payment Management 

team on 0800 902 0217. 

 

The opening times are:

 

Monday to Friday – 8am to 8pm

 

Saturday – 8am to 6pm

 

Sunday – 9am to 6pm

 

Or Message them

 

Facebook (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) ,

 they should be able to help you

 

*FLAGGED for phone number

 

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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