24-02-2022 11:36
Took out a contract with virgin media which included o2 sim. Cancelled contract with 24 hours of taken out. Since then o2 have refused to cancel the contract and are now trying to charge me nearly 400 pound!!!!! They have already taken 50 out of my bank, 25 they sh ok old not have had!
3 times I have contacted o2 since i cancelled contract and have had EVERY advisor REFUSE to help in any way at all!!!! They will not even speak to me about cancelling contract! They are just planning on stealing money from me every month. O2 is nothing but an absolute disgrace of a company who treat customers like dirt permanently!!!
30-07-2022 22:43
Hello, took £432.20p from my bank using virgin media bank details. I did cancel everything including o2 sim that salesman told me was free chucked in on deal. Took money yesterday 29.7.22 over 6 weeks after cancellation. Will be taking further with watchdog on tv, and virgin media