Cancellation

[Anonymous]

If I decide to cancel my current package,how do I delete my debit card monthly payment?

[MI5]

Do it in your online banking or talk to your bank.

edit. Make sure your final payment is taken first though which is 30 days after cancellation. 

[Cleoriff · Accepted solution]

Info on cancellation here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

[Anonymous]

Don't cancel your direct debit until you are absolutely sure it's all paid

[Anonymous]

cancel my number lost phone

[jonsie]

This isn't customer service so you need to contact them. Stay on the line till the lost/stolen option right at the end. 

http://www.o2.co.uk/contactus

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

[Beenherebefore]

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@Anonymous wrote:

cancel my number lost phone

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Can I ask you why you thought this was O2 Customer Services ?

Did you try to find an email address contact to report your loss in writing ?

There is an ongoing discussion about this as there are a lot of customers using the Community believing they are contacting O2 Customer Services so your input would be valuable in resolving these problems.