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Cancel my O2 subscription from overseas

Jacob_Sudell
Level 1: Joiner
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Registered:

Hi,
I need to cancel my months contract with o2 from overseas - I am currently in NZL and the time difference makes calling to cancel difficult.

Please advise how I can do this online, and if it is possible to keep my current mobile number?

Best

Jacob

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Enlli
Level 69: Guiding Light
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Registered:

You may be able to use the social media links

All the ways to cancel in the Help File

You will not be able to keep your number

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 77: Grand Master
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Registered:

@Jacob_Sudell - you would have had to migrate your number to PAYG before leaving the UK in order to keep the number (for a while...).

You will need to contact customer services:

Use the specific Payment management number  +44 800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

or use the social media links below

Guide: How to find help & contact O2 

Download Skype to call the free number

Guide: A Guide to Skype 

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