on 15-11-2024 01:04
Hi,
I need to cancel my months contract with o2 from overseas - I am currently in NZL and the time difference makes calling to cancel difficult.
Please advise how I can do this online, and if it is possible to keep my current mobile number?
Best
Jacob
on 15-11-2024 06:53
You may be able to use the social media links
All the ways to cancel in the Help File
You will not be able to keep your number
Guide: Cancelling Your Contract
Guide: How to find help & contact O2
on 15-11-2024 06:54
@Jacob_Sudell - you would have had to migrate your number to PAYG before leaving the UK in order to keep the number (for a while...).
You will need to contact customer services:
Use the specific Payment management number +44 800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
or use the social media links below
Guide: How to find help & contact O2
Download Skype to call the free number