on 26-08-2024 15:33
Hi,
I have an old Airtime contract for a dongle which I no longer need.
I cannot find any link where I can cancel this, only a 2013 Guide which says I need to write a paper letter.
Where is the simple online cancellation request from within My)2?
Thanks in advnace,
Paul
on 26-08-2024 15:37
@Paul_T See this guide: Cancelling your contract - An updated guide - O2 Community
on 26-08-2024 15:37
Ways to cancel here
Guide: Cancelling Your Contract
There isn't any option to cancel online
Guide: How to find help & contact O2
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202