Solved: Cancel Sim only contract.

KG91 · ‎15-09-2020

Good morning

I have moved over to another network and have still been paying a monthly cost for a sim im not using.

I would like to cancel this monthly payment. I paid up to date months ago for the sim only contract.

MI5 · ‎15-09-2020

Your contract continues unless you cancel it.

Get your STAC now and give it to your new network Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎15-09-2020

@KG91

Your contract continues unless you cancel it.

Get your STAC now and give it to your new network Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Luc · ‎03-03-2022

Did you find out how to cancel it. I'm trying to figure out how to do it

MI5 · ‎03-03-2022

@Luc

It's all in the guide posted above Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Luc · ‎03-03-2022

What if I don't have the sim card cos my Ex is using it... need to cancel it immediately

MI5 · ‎03-03-2022

Then you need to call O2 @Luc

Numbers here Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Luc · ‎03-03-2022

Thanks

MI5 · ‎03-03-2022

👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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