Cancel Sim only contract.

[KG91]

Good morning

I have moved over to another network and have still been paying a monthly cost for a sim im not using.

I would like to cancel this monthly payment. I paid up to date months ago for the sim only contract.

[MI5 · Accepted solution]

@KG91 

Your contract continues unless you cancel it. 

Get your STAC now and give it to your new network Guide: Cancelling Your Contract 

[Luc]

Did you find out how to cancel it. I'm trying to figure out how to do it 

[MI5]

@Luc 

It's all in the guide posted above Guide: Cancelling Your Contract 

[Luc]

What if I don't have the sim card cos my Ex is using it... need to cancel it immediately 

[MI5]

Then you need to call O2 @Luc 

Numbers here Guide: Coronavirus Community Help and Support 

[Luc]

Thanks 

[MI5]

👍