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Can't pay

IvanB
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How I can pay my bill? Costume service tell me I not can pass the security questions
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MI5
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@IvanB 

Read the link I gave you Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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KingAmo
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@IvanB
You can make payment when you log into your myO2 account using the app or through the website. If you still can't find how to pay using your myO2 account, then pop up in one of their stores. All O2 stores in England have opened now. Just pop in with your phone which have your O2 number and payment method ( card or cash) I believe they should be able to help

I hope this helps
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MI5
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@IvanB 

All ways to pay here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 14
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IvanB
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I have a few more days and payment will be sent to a credit agency. now no one wants to raise my pay. What can I do to pay my bill?
Message 4 of 14
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MI5
Level 94: Supreme
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Registered:

@IvanB 

Read the link I gave you Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 14
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IvanB
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I forget my password. In store tell me I can pay only calling costume service. Costume service ask to many security questions. I can not pass the security questions
Message 6 of 14
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MI5
Level 94: Supreme
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@IvanB 

You can reset your password in your MyO2.

Go to manage my details. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 14
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IvanB
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M15, thank you for support.
it's a little harder for me. the number is disconnected se o2. I can't receive messages for password recovery. this is the final payment. and cancels my contract
Message 8 of 14
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IvanB
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can you tell me what will happen after my payment is transferred to an accreditation agency? it's a 600-pound bill
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IvanB
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will he sue me? criminal file?
Message 10 of 14
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