on 06-07-2024 18:41
I bought a pay as you go Sim in UK. Now in Europe but can't get any data.i can make phone calls and can get 4g from local provider. Upgraded to rolling plan. Still on data or internet. What's wrong? Roaming is turned on.
on 06-07-2024 18:50
Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Turn off 5g
Change your data APN to "mobile.o2.co.uk"
Check with O2 whether you have a roaming bar on your account. Do this via social media
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter (X)( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help.
Guide: How to find help & contact O2
on 06-07-2024 19:27
APN for PAYG is
APN Name: O2 Pay & Go
APN: payandgo.o2.co.uk
Username: payandgo
Password: password
Authentication type: PAP
APN type: default
APN protocol: IPv4
APN roaming protocol: IPv4
Enable/disable APN: APN enabled
There is no 5G on PAYG