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Level 1: Joiner
Posts: 1
Registered: ‎27-11-2019

Can't call or receive calls

I can't receive any calls or ring out please can you tell me what is going on please kind regards Ken
O2 Support
Posts: 41
Registered: ‎30-04-2020

Re: Can't call or receive calls

@ken2020

We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk
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Posts: 82,516
Topics: 576
Solutions: 3,985
Registered: ‎04-01-2009

Re: Can't call or receive calls

Keep you eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  
Updates will be shared here as soon they are available.

 

Keep rebooting once the issue is fixed

Level 1: Joiner
Posts: 1
Registered: ‎05-05-2020

Re: Can't call or receive calls

I have a very important hospital app at 4pm. They are calling me as I'm not allowed to go to the hospital. I need to have that call - it's very, very important. I cant change the number because it's too late, they have mu cell number and nothing else.
Posts: 82,516
Topics: 576
Solutions: 3,985
Registered: ‎04-01-2009

Re: Can't call or receive calls

Level 1: Joiner
Posts: 2
Registered: ‎05-05-2020

Re: Can't call or receive calls

Can o2 let us no when this issue is going to be resolved as it’s been nearly 3 hours since I first noticed I could not receive or make calls and it’s still not working!!
Posts: 82,516
Topics: 576
Solutions: 3,985
Registered: ‎04-01-2009

Re: Can't call or receive calls

Level 1: Joiner
Posts: 2
Registered: ‎05-05-2020

Re: Can't call or receive calls

Ok thank u for letting me no