Can't call or receive calls

[ken2020]

I can't receive any calls or ring out please can you tell me what is going on please kind regards Ken

[O2Jamie]

@ken2020

We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk

[jonsie Level 94: Supreme]

Keep you eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  

Updates will be shared here as soon they are available.

Keep rebooting once the issue is fixed

[Lise]

I have a very important hospital app at 4pm. They are calling me as I'm not allowed to go to the hospital. I need to have that call - it's very, very important. I cant change the number because it's too late, they have mu cell number and nothing else.

[jonsie Level 94: Supreme]

There is nothing we can do here

It's a network issue

[Treeb]

Can o2 let us no when this issue is going to be resolved as it’s been nearly 3 hours since I first noticed I could not receive or make calls and it’s still not working!!

[jonsie Level 94: Supreme]

The fault appears to be fixed

Reboot your phone @Treeb 

[Treeb]

Ok thank u for letting me no