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Can’t Text Certain Numbers

just_oisin
Level 1: Joiner
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on ‎04-05-2020 14:20

on ‎04-05-2020 14:20

Hi, I can’t send texts to certain numbers. It’s generally numbers for Businesses or TV
Eg. 81199, which is Radio 1.
Is there a reason for this?
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jonsie
Level 94: Supreme
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on ‎04-05-2020 14:23

on ‎04-05-2020 14:23

You have a premium bar on your account so customer service will need to remove it

numbers to call here

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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