on 04-12-2024 13:27
Need to speak to someone urgently regarding my account - called 202 they are confused
on 04-12-2024 13:29
on 04-12-2024 13:36
I am on the phone to 202 - and they have no clue. I need to speak to someone that can understand preferably from the UK ... is there any contact that can reach out to me/vice versa
on 04-12-2024 13:40
on 04-12-2024 13:40
The social media team are UK based
Links in the guide previously provided
on 04-12-2024 13:41
on 04-12-2024 13:41
@Daz2 This is a customer community. No one here can help with account issues.
Try calling the Payment Management Team on 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)